Frequently asked questions

A reduced admission price applies to: Students, trainees, pupils 18 years or older, pensioners, volunteers, voucher coupons and severely disabled with degree of disability 50.

Special admission price regulations (specified by the respective partner) for selected tickets:

• National Family Pass
• Museums-PASS-Musées
• StuttCard
• Bonuscard + Kultur
• GEOcard
• Ticket for travelling with the VVS or the Metropol day ticket, with a bwtarif ticket valid for the day, with the D-Ticket or the D-Ticket JugendBW

Free admission:

• Children upto and including age 17
• Members Deutcher Museumsbund, ICOM
• Severely disabled with degree of disability 100 + accompanying person if registered on ID card (B) 
• Disabled person + accompanying person if entered on H permit (in need of help)
• Members of the Förderverein Naturkundemuseum Stuttgart
• National Family Pass (in conjunction with the vouchers)
• Refugees who can prove their refugee status with a document from the immigration authorities
• Holders of the Medal of Merit of Baden-Württemberg + one accompanying person
• Holders of the Medal of Rescue of Baden-Württemberg + one accompanying person
• Press (with registration + national press card)

On public holidays the opening hours are the same as for the weekend (10-18 h), even if the holiday is on a Monday.

The museum is closed on the following public holidays: December 24^th, 25^th and 31^st. On New Year (January 1^st) our museum will be open from 13-18 h.

At the Museum am Löwentor we offer an audio guide in English for adults. Please bring your own mobile device.

Information on accessibility in our museum can be found here:

Accessibility

Yes, the “Café Fossil” at the Museum am Löwentor. Nearby Schloss Rosenstein (at the public transport stop “Mineralbäder / Naturkundemuseum”) you can find the bistro / café “Flora und Fauna”.

In our exhibitions, food and drinks are allowed in special areas. At the Museum am Löwentor you find that “picnic area” downstairs near the lockers and restrooms. At Schloss Rosenstein you can use our Lounge or Salon.

We operate a time-slot system to manage visitor numbers and ensure that the maximum capacity of the museum is not exceeded (in accordance with safety, fire safety and insurance regulations). These half-hour time slots are for entry only. Once inside, visitors may stay for as long as they like during opening hours.

Please plan your visit so that you arrive within your booked time slot. If visitor numbers allow, we can often accommodate a small degree of flexibility. However, during busy periods, we may not be able to admit you early, or a missed time slot may not be immediately rescheduled. In such cases, we ask for your understanding that there may be waiting times, or that admission may only be possible at a later time, or may no longer be possible at all.

Yes. Even if you are entitled to free or reduced-price admission (e.g. Friends of the Museum members, children and young people, holders of various discount cards), please book the relevant ticket category so that we can ensure we do not exceed the permitted number of visitors in the museum. In addition to your online ticket, please ensure you bring the relevant proof of eligibility (membership card, bonus card, etc.) with you and present it at the entrance.

No, it is not possible to change or cancel individual tickets or the entire booking.

We kindly request groups of 15 or more to purchase their tickets online on weekends, public holidays and during school holidays, as we cannot guarantee joint admission otherwise when visitor numbers are high.

The collections are fundamental for the research at the museum. There are approximately 12 million objects from the areas zoology, botany and geology / paleontology. The entomology has its own department due to the enormous number of species.

Our collections are not open to the public.